Cookie Policy
1UP Health & Wellness
Last updated: 4 December 2025
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and helping us understand how you use our site.
This Cookie Policy explains how 1UP Health & Wellness uses cookies and similar technologies on our website and mobile application. By continuing to use our Service, you consent to our use of cookies as described in this policy.
Types of Cookies We Use
Essential Cookies (Always Active)
These cookies are necessary for our website to function properly and cannot be disabled.
What they do:
- Keep you logged in to your account
- Remember your cart contents
- Maintain your session security
- Remember your privacy preferences
- Enable basic website functionality
Analytics Cookies (Optional)
These cookies help us understand how visitors interact with our website to improve performance.
What they do:
- Track page views and user interactions
- Measure website performance
- Identify popular content and features
- Help us optimize our website
- Provide anonymous usage statistics
Preference Cookies (Optional)
These cookies remember your choices and preferences to personalize your experience.
What they do:
- Remember your language preference
- Save your display settings
- Store your location preferences
- Remember your notification preferences
- Personalize your browsing experience
Third-Party Cookies (Optional)
These cookies are set by third-party services we use to enhance our website functionality.
Third-party services we use:
- Google Maps: For address autocomplete and location services
- Payment Processors: For secure payment processing
- Analytics Services: For website performance monitoring
- Customer Support: For live chat functionality
- Security Services: For fraud prevention and security
Specific Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| auth-session | Maintains your login session | Session | Essential |
| cart-items | Stores your shopping cart contents | 30 days | Essential |
| privacy-preferences | Remembers your cookie preferences | 1 year | Essential |
| _ga | Google Analytics - distinguishes users | 2 years | Analytics |
| _gid | Google Analytics - distinguishes users | 24 hours | Analytics |
| theme-preference | Remembers your theme choice (dark/light) | 1 year | Preference |
| location-data | Stores your preferred delivery location | 90 days | Preference |
| google-maps-session | Google Maps API session data | Session | Third-party |
Google Maps and Location Services
We use Google Maps API to provide address autocomplete and location-based services. This integration may result in additional cookies being set by Google.
Google Maps Cookies:
- NID: Stores user preferences and other information
- 1P_JAR: Contains a unique ID to remember user preferences
- CONSENT: Stores user consent preferences
- DV: Used for security purposes
For more information about Google's use of cookies, please visitGoogle's Privacy Policy.
Managing Your Cookie Preferences
Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
- Learn more about our cookie usage
Browser Settings
You can also manage cookies through your browser settings:
Chrome
Settings → Privacy and security → Cookies and other site data
Firefox
Settings → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Cookies and site data
Opt-Out Options
Google Analytics Opt-Out
You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on:
Google Analytics Opt-out Browser Add-onAdvertising Opt-Out
For personalized advertising opt-out, visit the Digital Advertising Alliance's opt-out page:DAA Opt-out Page
Impact of Disabling Cookies
Essential Cookies
Disabling essential cookies will prevent our website from functioning properly. You may not be able to log in, add items to your cart, or complete purchases.
Analytics Cookies
Disabling analytics cookies won't affect website functionality, but we won't be able to improve our service based on usage data.
Preference Cookies
Disabling preference cookies means you'll need to set your preferences each time you visit our website.
Data Protection and Privacy
We are committed to protecting your privacy and personal information. Our use of cookies complies with South Africa's Protection of Personal Information Act (POPIA) and other applicable privacy laws.
Data Minimization
We only collect and process data that is necessary for the functionality of our website and services.
Data Security
Cookie data is encrypted and stored securely. We implement appropriate technical and organizational measures to protect your information.
Data Sharing
We do not sell your cookie data to third parties. Data is only shared with service providers as necessary for website functionality.
Your Rights
You have the right to access, correct, or delete your personal data collected through cookies, subject to legal requirements.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.
Questions About Cookies?
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
1UP Health & Wellness
40 Hennie Alberts
Alberton, Johannesburg
1448, South Africa
This Cookie Policy is effective as of 4 December 2025 and complies with South African privacy laws and international best practices.